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03-20-2022 01:57 PM
I haven't received colored ink for my printer since June 2021. My HP ink account shows that my ink is out but for some reason I haven't received a new one. How do I contact a real person to get help? The virtual assistant is a waste of space. It was asking me dumb questions and totally didn't understand the problem.
03-22-2022 08:43 AM
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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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