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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
petec10
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covid

HP Recommended

In normal times i work from two locations but right now due to covid i am spending very little time in my location which has instant ink set up. Can i postpone this if i am not returning to that venue for 3 months? or  else it's a complete waste of £ and i might have to cancel it in total?

Thanks

 

 

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ShlomiL
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HP Recommended

Hi,

Your HP Instant Ink service cannot be placed on hold. If you must be away for an extended period of time and do not want to be charged for the HP Instant Ink service during that time, you need to cancel the service and then re-enroll when desired. If you cancel your account and re-enroll, all free promotional months and rollover pages are forfeit, even if you re-enroll.

 

You may either cancel the service if not using the printer during this period:

https://support.hp.com/us-en/document/c03767641

You may also change the shipping address if the printer is accessible and this may valid for your needs:

https://support.hp.com/in-en/document/c04957313

Shlomi



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