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‎11-21-2022 08:19 AM - last edited on ‎11-21-2022 11:13 AM by Retired

HP Recommended

Hi,

I received one black cartdrige mistaked.

This cartdrige can't work with my printer.

You can see the photo.

I have to return this cartdrige and I have to receive again the correct cartdrige.

IMG_3170.JPG

 Flavio Amato

 

1 REPLY 1

‎11-27-2022 03:48 AM

HP Recommended

Hi @flavio0,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that the number printed on the instant ink cartridge sent to you is different.

 

These cartridges are compatible for your printer. I suggest that you install it once and check.
If it does not work then we will replace it.

 

Take care and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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