cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
66
Flag Post

deskjet 2620 - blank page

HP Recommended
deskjet 2620
Chrome OS

I haven't been able to use my printer for a long time as I was still working with Windows 7.  I now have a Chomebook, and I've been successful in setting it up.  However, when I print, I'm just getting a blank page.  The control panel shows that the ink cartridge is full.  I've followed the trouble shooting guide in virtual help, but there isn't anything that shows compatible for chromebook.  Many thanks

1 REPLY 1
Highlighted
Level 11
Level 11
4,171 4,160 485 620
Message 2 of 2
Flag Post
HP Recommended

Ink gets dried inside printhead on ink cartridge if it's unused for a longer period. Replacing an ink cartridge will probably fix your problem.




My profile on LinkedIn

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation