donner imprimante avec contrat instant ink

[Verajnet]

Good morning,
Urgent
I am going to give my 6230 photo printer to my granddaughter (student) with my HP Instant Ink account which I will always continue to pay on my current HP account - delivery of cartridges to her home -

How do I proceed ?

thanks for your quick answer

[Raj_05]

Hi @Verajnet,

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

It seems like you're looking to transfer your HP Instant Ink account, including the delivery of cartridges, to someone else who will be using the HP printer. Here are the general steps you might want to follow.

• Verify New Owner's Account: The new owner may need to create an HP account if they don't have one. Make sure they have an active HP account, and they might need to confirm their identity and association with the printer.
• Update Account Information: HP Support will guide you on updating the account information. This could involve changing the ownership details, email addresses, and any other relevant information.
• Transfer the Printer: If the printer is registered under your account, it might need to be transferred to the new owner's account. This process might involve removing the printer from your account and adding it to the new owner's account.
• Confirm Instant Ink Subscription: Ensure that the new owner's HP Instant Ink subscription is properly set up. This may involve confirming the printer's eligibility for Instant Ink, selecting a plan, and updating payment information.
• Verify Cartridge Delivery Address: Confirm that the cartridge delivery address is updated to the new owner's address. This is crucial to ensure that cartridges are sent to the correct location.
• Update Payment Information: If the payment details are associated with your account, make sure the new owner updates the payment information to avoid any disruptions in the Instant Ink service.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support