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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-21-2022 12:31 AM

HP Recommended
Product: HP ENVY 5030 All-in-One Printer

Hi,

 I'm just staring with istant ink and got most of the way now it says this  - finalizing your subscription error (GSS001) and i cant get any further but money has come out of my account already.

How do i know if this is working and if ill get my ink.

Help please

2 people had the same question
1 REPLY 1

‎01-25-2022 06:22 AM

HP Recommended

@FionaB2, Welcome to the HP Support Community! I’m here to help.

 

I see that you are trying to enroll the printer in Instant Ink.

 

Kindly follow the steps mentioned in this document - Enrolling in HP Instant Ink

Try using different browsers like Google Chrome or Firefox. Make sure the date and time on the computer are set correctly.

 

If the issue persists, kindly contact the Instant Ink department in your region for assistance. The contact information can be found on the home page of Instant Ink. Click here or go to HP Instant Ink support

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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