for returning used cartridges, want to receive new envelope

[dongkyeong]

i lost my envelope for unused cartridges. i want new one. but, now, i finished instant ink service. 

[Sneha_01]

Hi @dongkyeong,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand you need help returning your instant ink cartridges. Not to worry I will help you to get a resolution to resolve the issue.

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

Follow local regulations to dispose of cartridges responsibly.

   NOTE:

If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

Review your order, and then click Submit.

If you have already canceled the subscription and not able to follow the above method. I have shared a link below. Please follow the steps:

https://www.hp.com/in-en/shop/tech-takes/post/recycle-toner-cartridges

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support