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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎03-27-2021 11:06 AM

HP Recommended

According to the directions, I needed to set up instant ink before I got my 2 free months, but nowhere has it mentioned 2 free months of ink. Now I'm on the last page where it is asking for a code for special offers, and I'm afraid I'm going to miss my opportunity to get free ink if I press submit. It feels kind of like I've been tricked into getting to this point. 

1 person had the same question
1 REPLY 1

‎03-30-2021 02:56 AM

HP Recommended

@crousefamily, Welcome to the HP Support Community!

 

You have to complete the enrollment to avail the free months. Once the printer is enrolled in Instant Ink, you may login to the Instant Ink account to check if the free months are credited.

 

If not, do not worry, to assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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