• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2810e All-in-One Printer
Microsoft Windows 10 (64-bit)

so i went to apply for the offer of ink for 3 months and was willing to sign up and pay for it but my area is not on the list of postal addresses? i live on the isle of Lewis western isles postcode hs1. any body else had this issue? how do i get this sorted? surely this should be an offer to all of the uk and not just certain areas. even shetland was on the list just not western isles or the isle of lewis.

1 REPLY 1
HP Recommended

@Lachlann 

 

Welcome to the HP English Community --

 

In my opinion, yes, it is possible that one or more regions withing a country are not included.

 

How could that be?

 

We have places in the USA that are reachable only by walking a ways, flagging down a passing train, and then into town.  True - The description is extreme - the example is meant to illustrate the point that not every community is marketable for ink or other services for one or more reasons.

 

Market, location, and profitability likely impacts where service is made available as does the printer model.

 

What to do?

Read all the  information -- If you wish to pursue the course, please contact Instant Ink Support (information provided later in this message).

 

Start

 

The offer is perhaps for a three month trial to HP Instant Ink subscription service.

 

To get the trial, you must sign up, select a plan, and commit to the print-by-page subscription model.

 

An HP Instant Ink subscription is a contact for service - ink is included in that service.

 

The trial is a suspension of the monthly plan costs during the trial period.

 

There is no extra cost for ink.

 

After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

 

All ink activated by the plan and all ink sent to you works as along as the trail / service is active.

and

Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.

 

 

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families , small business offices, community centers, churches, and others who love -- or need -- to print on paper.

 

What to do?

 

Read the details - then contact Instant Ink Support for help or wait here for an agent to find and respond to your post.

 

Start...

 

 HP Instant Ink Support - Website

Start here >>>  How Instant Ink works

 

++++++++++++++++++++++++

Instant Ink Support Website

 

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

 

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

 

Section Cancel your account

OR

Direct Link

 Cancel your account

 

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a cancellation

 

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

Start with

 HP Instant Ink Support - Website

 >>> How Instant Ink works

 

Next...

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.