how do I re-install the ink supply window

[cc21646]

I would like re-install the window which shows how much ink is left in the cartridges.printer model 1000j110

[TEJ1602]

@cc21646, Welcome to HP Support Community!

The ink levels are shown on the HP Printer Assistant window which is available with the full-featured software of the printer. 

I recommend you delete the driver and root level and retry, follow the steps below: 

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

😎 Click on the “Drivers” tab 

9) Look for the HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

Use this link to download and install the new driver. Configure the printer launch the printer assistant to check the ink levels.

Hope this helps! Keep me posted. 

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