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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet 6962 All-in-One Printer
Microsoft Windows 10 (32-bit)

Instant Ink cancelled my plan but I can't print. Printer screen says CANNOT PRINT. Visit  www.instantink.com for information.

I've been on several pages and can't find the answer

1 REPLY 1
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Hi @Joeinne
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are unable to print after cancelling the instant ink subscription.

 

Please remove all the instant ink cartridges and use the normal cartridges from the store.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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