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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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afkejoop
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how to reset ews password

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hp deskjet 2620
Microsoft Windows 10 (64-bit)

Hi there,

I bought a HP deskjet  2620 2 days ago, I used the HP smart app (advanced settings)  to limit several things in the settings and filled in a password to secure the embedded web server. 

Now the EWS password doesn't seem to be recognized, (Probably my fault) and i can't get into my settings anymore.

I need to get in there to get the claimcode for instant ink.

Is it possible to reset the ews password?

Can anyone please assist me in resetting the password?

 

Many Thanks

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Betty0610
HP Support Agent
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@afkejoop

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Betty0610
HP Support Agent
HP Support Agent
16,155 16,137 864 705
Message 2 of 2
Flag Post
HP Recommended

@afkejoop

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

0 Kudos
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