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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: hp deskjet 2632
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06-18-2020 04:15 PM
hi i got my printer off a friend amd its saying my code is already with another account amd i need ink
Solved! Go to Solution.
Accepted Solutions
06-23-2020 10:44 AM
@leanne88, Welcome to HP Support Community!
Print the printer information sheet by pressing the Information button , and locate the printer IP address on the printed page. Enter the printer IP address in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code.
Now, you can enroll in the HP Instant Ink Program.
Refer to the document HP Printers - Having Trouble Claiming Your Printer? for additional help if need be.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
06-23-2020 10:44 AM
@leanne88, Welcome to HP Support Community!
Print the printer information sheet by pressing the Information button , and locate the printer IP address on the printed page. Enter the printer IP address in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code.
Now, you can enroll in the HP Instant Ink Program.
Refer to the document HP Printers - Having Trouble Claiming Your Printer? for additional help if need be.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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