cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
aaunhappy
New member
1 0 0 0
Message 1 of 2
83
Flag Post

hp deskjet3750

HP Recommended

HP deskjet 3750, purchases a month ago, but only just used, this printer will not print the full documents i have down loaded, only prints coloured areas and pure black areas of documents, eg won't print a Barclays Bank statement as part of the text is finer/grey , have spent hours trying to resolve problem, subscribed to instant ink, but have now bought a new cartridge £17

to enable me to print some thing !! have spent hours and emptied both ink cartridges cleaning head, test prints etc

also have been told the warany on this printer expired 29/08/2019  !!! this was the day i first used the printer !!

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,530 20,532 1,497 1,747
Message 2 of 2
Flag Post
HP Recommended

@aaunhappy, Welcome to the HP Support Community!

 

  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.
  • Few banks have restrictions on what can be printed, check with the bank if you are able to print other documents fine.

If the issue persists while printing all type of documents, kindly perform the steps from this document - Fixing Poor Print Quality

 

To file a warranty dispute, follow this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation