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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
tracey11
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hp officejet 4650 series printer no longer printing colour

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my hp Officejet 4650 series printer has stopped printing in colour

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sandytechy20
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@tracey11

 

Welcome to HP support community.

 

Did you make a copy and check if that prints in color?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

 

Sandytechy20
I am an HP Employee

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tracey11
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I did make a copy and it still didn't print in colour. 

The operating system is windows 10.

If I go to eprint then it prints in colour

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sandytechy20
HP Support Agent
HP Support Agent
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@tracey11

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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