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‎02-04-2024 10:37 PM

HP Recommended
Operating System: Microsoft Windows 11

I just purchased an HP DeskJet 4155e. During enrollment in HP+ the system said I would get 6 months of free instant ink. Now, on the Instant Ink set up, I am only being offered 3 months free. How do I get the rest of the free months? Also, I am being asked to provide a PIN code but when I enter the PIN code from my printer the system says the PIN is invalid.

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1 person had the same question
1 REPLY 1

‎02-07-2024 07:37 AM

HP Recommended

Hi @FeleciaMarie,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with the free instant ink trial for your printer.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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