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‎11-17-2022 10:32 AM - last edited on ‎11-17-2022 12:38 PM by Retired

HP Recommended
Product: HP ENVY 5030 All-in-One Printer

bad quality printing!

3 REPLIES 3

‎11-22-2022 05:44 AM

HP Recommended

@FabryP

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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‎12-07-2022 09:15 AM

HP Recommended

operating system windows

bad printing, black cartridge is failed!

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‎12-07-2022 11:13 PM

HP Recommended

@FabryP

 

Follow the steps mentioned in this HP document to fix this issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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