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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
INKYBLINKY
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i NEED COLOR INK SHIPPED NOW. ink level is nil and you are telling me I have the wrong cartridge in.

HP Recommended
HP DeskJet 2652
Microsoft Windows 10 (32-bit)

I need color ink shipped now. HP is telling me I have a non instant ink cartridge in (color) so it is not communicating to Instant Ink. 

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@INKYBLINKY, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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