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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SPARKY56
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i am on instant ink i am replacing my printer it comes with 5 months free ink

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i am changing my printer with 5 months instant ink how do i avoid being charged twice

 

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Jay_G24
HP Support Agent
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Hi @SPARKY56,

 

I'd like to help!

 

If you purchased a new printer, follow these steps to keep your Instant Ink account, but replace the printer it is connected to.

  1. Set up your new printer. Make sure to SKIP any Instant Ink offers you see during the printer setup. HP Instant Ink cartridges that were used in one printer cannot be used in another printer.

  2. To transfer your Instant Ink account from the original to the replacement printer, sign in to your HP Instant Ink account.

  3. If you have more than one printer, select the printer you are replacing.

  4. If you see a ‘Printer Replacement notification’, click Continue in that notification. If you do not see the notification, click Enroll/Replace Printer in the Status area.

  5. If you need help connecting your printer to the wireless network and enabling web services, follow the on-screen instructions.

Refer -Replacing or Adding Printers to Your Account

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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