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‎06-13-2020 05:48 AM

HP Recommended
Product: HP DESKJET 3635 INK ADVANTANGE
Operating System: Microsoft Windows 10 (64-bit)

I BOUGTH NEW INK 122 BLACK IN DUBAI NOW I MOVED IN THE PHILIPPINES AND MY PRINTERS SAY ITS NOT COMPATIBLE DO I NEED TO RESET A REGION CODE?MY INK IS A GENUINE ONE

 

PLEASE WITH MY ISSUE,

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2020 05:59 AM

HP Recommended

Hi,

Have you purchased the printer from Dubai or the Philippines? what cartridge number is listed on the cartridge access door?

 

The printer does not use HP 122 cartridges in any region, it uses HP 652 in the Middle East, HP 680 in the Asia Pacific:

https://support.hp.com/us-en/document/c01766411

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎06-13-2020 05:59 AM

HP Recommended

Hi,

Have you purchased the printer from Dubai or the Philippines? what cartridge number is listed on the cartridge access door?

 

The printer does not use HP 122 cartridges in any region, it uses HP 652 in the Middle East, HP 680 in the Asia Pacific:

https://support.hp.com/us-en/document/c01766411

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-13-2020 10:10 AM

HP Recommended

I PURCHASED IT IN DUBAI

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