i think i just spoke to a scammer as their number came up when searchinng hp instant ink custom serv

[BLOBBOB]

I was trying to get a helpine number for HP instant ink as my ink has run out and i have no cartridge. I could find nothing and kept being directed to my online account which is no help at all. In desperation i think i just gave all my personal details to a helpline number i found on the web. Im so angry with HP instant Ink. I feel completely unsupported and now have another potential problem to worry about. I'd like someone to contact me urgently so that i can check if the number i phoned was genuine or not. 

[Dragon-Fur]

@BLOBBOB 

Welcome to the HP User Community.

I am sorry this happened to you.

The Internet is full of useful information - unfortunately, it is also a dangerous place.

Update - Add information

HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Original Content

There are multiple places to find access to HP Instant Ink Support.

The first option is to open your Instant Ink Account and find the option to contact Support from within the account.

Next, HP provides a Website where you can get help and contact Support.

As you know now, you can also come to the Community where we can help direct you to Support.

Your contract - Terms of Service - also includes contact information.

"Late after the fact", here is the information:

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

===============================================================

Start here:  Get HP Instant Ink Support

Sample Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

Examples

Instant Ink Support > Solve Problems

HP Instant Ink - Manage your account

Sample Sections

• Enrollment Information
• Solve Problems
• Questions about Ink or Toner

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

===============================================================

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Examples of the Terms of Service Contract for various regions

NOTE:  Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"