• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 3755 All-in-One Printer

I have a hp deskjet all-in-one printer that I recently purchased now why is it that I have to pay to use my own printer with the ink and paper I purchased this is not right !! Anyone else have any solutions or suggestions???

3 REPLIES 3
HP Recommended

Hi @inezz318,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Kindly elaborate, on what you mean by pay to use your printer.

Are you enrolled in the Instant ink program?

Elohi_NR
I am an HP Employee
HP Recommended

Well it saying in order to print I have to pay a monthly subscription Wich is kind of unfair since I already bought my printer for 200$ plus paper and ink so even though I already purchased everything  without the monthly subscription I can’t print

HP Recommended

Hi @inezz318,

 

You might have received the trial instant ink cartridges. If you wish to print using those cartridges you may have to subscribe to the instant ink program. 

 

If you do not wish to subscribe, you have to buy an HP regular ink cartridge. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.