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‎04-11-2023 03:27 PM - last edited on ‎04-12-2023 06:10 AM by Retired

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

I'm having problems with my printer, and I can't find a solution. my printer says, "enroll in hp smart ink." but when I sign in, I cannot find the option to for enrollment or when I click update plan I don't any plans listed. can anyone help me with this please? it's been days and I can't find how to fix it. Thank you.

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1 REPLY 1

‎04-14-2023 12:36 AM

HP Recommended

Hi @KayChDuKCD,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

Are you enrolled in the instant ink program?

Where are you getting this error?

 

Meanwhile, if you are enrolled in the instant ink already, follow the steps from this document

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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