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10-08-2023
02:23 PM
- last edited on
10-08-2023
03:24 PM
by
MayS
Hello! I have 2 different printers ( in different houses) one is HP envy and the other is a photo printer. How do I tell which instant ink cartridge goes with what printer? I have tried looking at what I am shipped but since they both go to one address, how do I tell which ink # goes to what printer? the numbers are close anyone know where to find this info on Instant Ink website??? I am asking because it seems like every time I get a shipment, the numbers are different as well as sizes (small/large cartridge).
10-11-2023 02:38 AM
Hi @CodyConnorMom,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Also, Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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