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Solved!

ink cartridge recycling

HP Recommended
Officejet Pro
macOS 10.14 Mojave

Every time I'd receive new cartridges on my Instant Ink plan, I'd receive a postage paid envelope for returning the empty ink cartridges. In my latest delivery, there was no envelope. Is HP no longer recycling ink 

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HP Support Agent
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@TigerMO53, Welcome to the HP Support Community!

 

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

*Cartridge recycling is not available in Italy or Portugal. Follow local regulations to dispose of cartridges responsibly.

NOTE: If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).
  1. Sign in to hpinstantink.com/signin.

    Your HP Instant Ink account page opens.

  2. On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

    Clicking Order a cartridge recycling envelope in the Help Center

  3. Review your order, and then click Submit.

Hope this helps! Keep me posted. 

 

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KUMAR0307
I am an HP Employee

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