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07-27-2024
09:15 AM
- last edited on
07-29-2024
08:43 AM
by
JessikaV
my 'instant ink' is dry. it is not possible to reactivate (tried with Isopropyl alcohol over night etc. without success) does hp replace this ink cartridges?
07-29-2024 07:21 AM
Hi @Martinus117,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with your instant ink account cartridges.
To validate your instant ink subscription and help you with replacement ink, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee