ink

[G9837725M]

I am not very grateful to you because of the lack of reliability. Before purchasing the printer, they told me that the ink would come for six months even if you did not use the ink, but you did not send me the ink for the month of 19.02-19.03, and I contacted the Italian branch and they told me that the ink would be sent. This is a contradiction and I do not accept it. . I attached a picture of the program to send ink, and you did not return 20€ to my account after I subscribed to Instantink. Please, I want the ink that you did not send. Thank you

[Irwin6]

Hi @G9837725M,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are looking for help with your instant ink account replacement ink that is not shipped yet.

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

I have sent you a private message to get this information. Please reply to this in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support