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damnprinter1
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Message 1 of 2
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insta ink needs to check there equipment.

hpdesk jey 2500

when i first got my printer i signed up for insta ink. then my printer broke. then i got a message from insta ink to call . so i did and was told i was over the limit. when i explained my printer has been broken and i haven't been printing the lady almost called me a liar and said i would have to upgrade if i wanted to print anymore. i was and am still upset i only print maybe 5 pages a week but now i have to pay for 100 pages or i lose instaink and my printer because they can shut your printer down if you do not comply and it is 50 miles to the nearest ink store. i feel like i have been attacked by the borg resistance is futile. they need better customer services.

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Message 2 of 2
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HP Recommended

insta ink needs to check there equipment.

Hi @damnprinter1

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!

Asmita
I am an HP Employee

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