Create an account on the HP Community to personalize your profile and ask a question
12-31-2022 11:33 AM - last edited on 12-31-2022 11:43 AM by MayS
everywhere i have looked says go to the menu and go into billing. I have looked into my account and nowhere is the billing section that the virtual assistant is telling me to use. At this point i am fed up and going to get another printer as i keep going round in circles just to update my card information, as i cant find it anywhere and printer wont print
01-03-2023 07:13 AM
Welcome to the HP support community.
I understand that you want to update the payment information on the instant ink account, I am glad to assist you.
- Sign into your Instant Ink account.
- Click Account in the left menu, then Billing.
- Click Change Payment Method to open the Billing details window.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee