instant ink rollover pages not correct

[RvdV1]

I had 22 pages as 'rollover'or 'take with you'pages the month befor. Now it is set on 0 ZERO. How come??

Sorry, is in Dutch

[Nal_NR]

Hi @RvdV1,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Have you made any changes to your current plan?

And is your account page also in Dutch when you log in>

Let me see what I can do here. I would need a few details to check your instant ink account. 

Since the instant ink account details are confidential, please send me the required information via private message.

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