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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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hp envy 6010

hi I'm still awaiting my cartridges which were dispatched on 10/11/2020

3 REPLIES 3
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@joanneetman, Welcome to the HP Support Community!

 

Apologies for the inconvenience. Yes, I see that there are 2 open orders on your account to send you the ink cartridges. However, the ink cartridges are still not shipped.

 

In this case, kindly contact the Instant Ink department in your region for assistance. The contact information can be found on the home page of Instant Ink. Click here

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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it keeps saying no one available. why would ink still not be shipped?? its nearly 2 weeks iv been waiting

HP Recommended

@joanneetman

 

I understand. The Instant Ink department will be able to assist you better with this issue. Kindly try contacting them at a different time.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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