cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
New member
1 0 0 0
Message 1 of 2
125
Flag Post

instant ink won't let me print

HP Recommended
envy 4510
Microsoft Windows 8.1 (32-bit)

envy 4510

error " hp instant ink problem"

this happened days after I requested to cancel service

I don't even think it has actually expired

1 REPLY 1
HP Support Agent
HP Support Agent
17,292 17,291 1,160 1,375
Message 2 of 2
Flag Post
HP Recommended

@jeljacklaw, Welcome to the HP Support Community!

 

Apologies for the inconvenience caused. Make sure the printer is connected to the Internet.

 

Try logging into your Instant Ink account and check the status. Click here

 

Restart the Web services on the printer

Refer to this document to know how to turn it OFF

To turn it ON, refer to this document.

 

Meanwhile, as the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Keep me posted.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation