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01-08-2022
04:29 PM
- last edited on
01-18-2022
11:46 AM
by
JessikaV
this is the closest related topic altho not exactly my issue
i have been with instant ink program for quite a while now and have really liked it for its service and value
however i have recently purchaced a 2nd printer for our home
it seemd straight forward enough as i added to my account it was accepted and emails told me what to expect
ink is on the way etc: and details of the plan
however, i am now recieving emails and question marks on my pc asking me to finish setting up
ive spent ages trying to find where to do this
asked questions in the support pages
now looking for a n.z. phone number to actually talk to someone
allto no avail
can anyone help please
01-08-2022 09:29 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
01-09-2022 04:32 AM
Hi @katieb4,
I'd like to help!
I understand you are facing instant ink setup errors.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
OR
You could reach the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
Have a great day!