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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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envy6020e
Microsoft Windows 10 (64-bit)

this is the closest related topic altho not exactly my issue

i have been with instant ink program for quite a while now and have really liked it for its service and value 

however i have recently purchaced a 2nd printer for our home 

it seemd straight forward enough as i added to my account it was accepted and emails told me what to expect 

ink is on the way etc: and details of the plan 

however, i am now recieving emails and question marks on my pc asking me to finish setting up

ive spent ages trying to find where to do this 

asked questions in the support pages

now looking for a n.z. phone number to actually talk to someone

allto no avail

can anyone help please

 

 

 

2 REPLIES 2
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The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

 

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Hi @katieb4,

 

I'd like to help!

 

I understand you are facing instant ink setup errors.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

OR 

 

You could reach the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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