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‎07-13-2022 10:40 AM

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer
Operating System: Microsoft Windows 11

My Instant Ink account has been suspended because of an expired credit card and it will not allow me to log in to my account.  Each time that I enter my information and it cycles through, it goes back to the sign in page.  What do I need to do?

 

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1 person had the same question
1 REPLY 1

‎07-16-2022 10:28 AM

HP Recommended

Hi @mlc6455,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with the Instant Ink account connected to your HP DeskJet Plus 4152 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Please try opening the Instant Ink account page on a different browser.

 

Once you are able to login to the Instant Ink account then please follow the below steps to update your billing information:

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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