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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JeffT3
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Solved!

my hp deskjet 2600 does not print black, only colour.

HP Recommended
DeskJet 2600 All-in-One Printer series
Microsoft Windows 10 (32-bit)

my HP DeskJet 2600 All-in-One Printer  does not print black, but only color. I checked the black level and it is good. Test print, no black.

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Kumar0307
HP Support Agent
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Hi @JeffT3

I'd be happy to assist you.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
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@JeffT3, Welcome to HP Support Community!

 

While I suggest you perform the steps from the document Color or Black Ink Not Printing, to assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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JeffT3
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I tried the black instant ink but something is wrong with the black instant ink(i remembered i had the issue once I set up the printer after purchase with help from a HP customer service people, and the HP customer service person ordered another black ink),

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Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 4 of 4
Flag Post
HP Recommended

Hi @JeffT3

I'd be happy to assist you.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

0 Kudos
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