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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
morgedge
New member
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Message 1 of 2
104
Flag Post

my officejet 8600 pro plus doesnt turn on

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offiecejet 8600 pro plus

hello,

after a wonderfull 6 years of using my offiecejet printer, one day it stopped working. i cant even turn it on wirh the button and cant reach the cartdiges.. maybe they are stuck or something. 

i tried to buy a nee cable but it didnt work. 

i kniw its old buy maybe it can be fix?

thank you! 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@morgedge

 

Welcome to the HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

 I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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