how do I get new catridges for my instant ink printer when the message at the front of the screen say one or more of the cartridges are missing or damaged?
@RobLegge1, Welcome to the HP Support Community!
As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
For now, let us try these steps to resolve the issue.
Perform step 2 and step 3 from this document.
Let me know how this goes.
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KUMAR0307 I am an HP Employee
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