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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet 5255 All-in-One Printer

my printer keeps saying cannot print visit www.hpinstantink.com for information

1 REPLY 1
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Hi @TODD4295,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand you have a concern regarding your Instant Ink account. 

 

Are you still enrolled in an instant ink account? If yes, I need to know a few details regarding your Instant ink account to help you get this sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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