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‎09-11-2020 01:47 PM

HP Recommended
Product: hp 3830

My printer won"t print.  it say contact hpinstantink.com.  i DID AND THHIS IS WHERE i AM

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1 REPLY 1

‎09-12-2020 06:25 AM

HP Recommended

@tampa20, Welcome to the HP Support Community!

 

Restart the wireless router, the printer, and the PC.

Check if the printer is connected to the internet.

  1. Once your printer is connected to the internet with an active connection, sign in to hpinstantink.com/signin.

  2. At the top of the Status area on your HP Instant Ink account page, click the refresh icon  . Look for a green checkmark and Online to make sure your printer is connected to the HP Instant Ink service.

    Clicking the refresh icon and making sure the printer is online

Check if you are able to print. If the issue persists, restart the web services on the printer.

Click here to know how to turn off web services.

Click here to turn on web services.

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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