cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
george12732424
New member
1 0 0 0
Message 1 of 2
78
Flag Post

no claim code or email adress

HP Recommended
HP Deskjet 2633 all in one printer
Microsoft Windows 10 (64-bit)

hello all i cannot acsess a claim code or printer email adress i am doing wht i have benn told to press the I button and CANCEL button at the same time but i get a page called getting the most out of your printer which does not say a claim code or printer email adress id you could help this would be good 

 

ps i tried virtual assistant and it would not work 

 

product name 

HP Deskjet 2633 all in one printer 

1 REPLY 1
ShlomiL
Level 17
Level 17
31,902 31,612 5,439 12,741
Message 2 of 2
Flag Post
HP Recommended

Hi,

Have you enabled Web Services? the steps you describe are correct, however only valid after enabling Web Services for the printer.

 

1. Open the embedded web server (EWS):

2. On the printer's control panel, press the Wireless button
 
 and the Information (i) buttons at the same time. Both a Network Configuration Page and a Wireless Network Test Report print.
3. Find out the IP address or hostname of the printer from the network configuration page.
4. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 192.168.0.12, type the following address into a web browser: http://192.168.0.12.

5. Click the Web Services tab.

6. In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.

7. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

Repeat the instructions from step 5 to set up Web Services.

8. When the printer is connected to the server, the printer prints an information page.

Follow the instructions on the information page to finish the setup.

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation