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08-27-2022 06:52 AM
my ink doesnt work for black , had to go and buy a new cartridge, bought hp black now get message saying not hp cartridge and the colours deciced to fade to just pink. am a wee bit angry as pay every month so i dont run out of ink. anyone else not getting their ink supplies, cant get through to any customer service either
08-27-2022 08:25 AM
Welcome to the HP User Community.
I am sorry you are having trouble.
There is more than one way to contact Instant Ink Support.
Have all contact methods continued to fail?
It is true that some support options are available during weekday / business hours.
Try again to contact Instant Ink Support.
Wait here in the Community for an agent to find and respond to your question.
Waiting is not faster – our Community is not Instant Ink Support – Waiting generally works.
If you have kept track of your contact attempts, these can be reported privately to an agent.
For those reading...
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Contact Instant Ink Support from within your Instant Ink Account
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Scroll down – look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
- Your ink - including section Where is my ink or toner?
- Your HP Instant Ink account
- Your printer connections (including sections related to connection issues and “Which printers are eligible for HP Instant Ink?")
How does it work? Details / Plans / Cancel Information
Check through the Website FAQ
TKB article contributed by HP JessikaV
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