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‎11-27-2021 07:40 PM - last edited on ‎11-28-2021 04:29 AM by Retired

HP Recommended

I have an HP ENVY 5055 All‑in‑One Printer. I printed some stuff today, not realizing I was low on black ink.  So of course it printed everything and just kept going after it ran out of black ink.  So I pulled up my HP account to check the last time I had received ink, and my ink status said I was good.  I'm obviously not good, because I'm out of black ink. Has this happened to anyone else?  How do I get ink if it says my status is good?

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‎12-01-2021 12:08 PM

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@TechMom3

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

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