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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I am printing court documents and there are letters and or numbers at the top and the bottom of the page. I've tried different ways to lay the paper in the printer both under the lid and on top of the printer.  The numbers and or letters at the top and bottoms don't always print or it will be cut off

3 REPLIES 3
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Hello

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No one has helped me yet to solve my issue

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@aidan12, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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