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- out of ink, but process suggests I won't need any for about ...

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04-28-2024
05:32 PM
- last edited on
04-29-2024
11:24 AM
by
MayS
instant ink process says I won't need ink for 3 weeks, but printer says its empty. If I buy some, can I get acredit from the monthly plan
Solved! Go to Solution.
Accepted Solutions
04-29-2024 02:12 PM
Hi @Warwick101a,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with your instant ink delivery.
To validate your instant ink subscription and help you with the order for replacement ink, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
04-29-2024 02:12 PM
Hi @Warwick101a,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with your instant ink delivery.
To validate your instant ink subscription and help you with the order for replacement ink, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
05-01-2024 02:59 AM
Hi @Warwick101a,
Happy to hear that the you got the order placed through virtual assistant. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee