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Message 1 of 2
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out of ink

hpenvy 4528
macOS 10.13 High Sierra

I have returned empty cartridges, last year, but i have never recieved new ones.

Now my black cartridge is not working wel, although the indicator says its almost full.

I should Always have a pair of cartridges, so i never run out of ink.

when can i get a new set of cartridges?

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended


out of ink

Hi @elly58


Welcome to the HP Support Community. 


Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 


Let me know. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

I am an HP Employee

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