@jim-paul
HP Connected and Web Services are primarily used in mobile printing / ePrint .
For example,
Open website: HP Connected
Consider:
If you have not done so, consider stopping / starting Web Services.
Open category How to > Turning On Web Services (Includes “Turn off Web Services” help)
HP Connected - Website Support Troubleshooting, How-to, Video Tutorials
HP Connected
Examples
Troubleshooting > Cannot Connect to Web Services
How to > Printer Setup, Installation & Updates > Turning On Web Services
If the documentation makes it clear that this is not the problem, disregard the advice.
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If you are printing from Windows, consider using the Doctor to help isolate and resolve any print issues.
HP Diagnostics - https://support.hp.com/us-en/topic/diagnostics
Print and Scan Doctor - Diagnostics - Printing (Scroll down to see link)
Still need help? Want more information? Search for solutions...
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type
Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP Officejet Pro 8625 e-All-in-One Printer
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