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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-31-2019 05:40 AM

HP Recommended
I had a contract for the ink for printing 50 sheets per month and the money no longer gets taken from my bank
Does the contract only last for a certain length of time
 
1 REPLY 1

‎10-31-2019 06:15 AM

HP Recommended

Hi @Karanight

 

You can try to check your instant ink account https://instantink.hpconnected.com/uk/en/l/ to check if it is suspendes your instant ink service, or if your bank CC lock your CC, just let me know if your printer let you print or make a copy, if show a message "PLEASE CONTACT INSTANT INK OR VISIT INSTANT INK" it can be a problem with your HP INSTANT INK account, the reasons can be next

 

1. credit card expired/changed

2. shipping/billing address you change recently

 

if it is not the reason you can contact instant ink team support to next phone number: 0207.660.6027

 

hope solve your doubts

I work on behalf of HP, regards.
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