cancel
Showing results for 
Search instead for 
Did you mean: 
bujji1
New member
2 0 0 0
Message 1 of 2
94
Flag Post
HP Recommended

printer is not switched on

Microsoft Windows 7 (32-bit)

WHEN POWER SWITCH ON THEN THROUGH POWER CABLE POWER IS PASSED TO HP PRINTER..BUT HP PRINTER IS NOT SWITCHED ON..PLEASE RECTIFY THIS PROBLEM AS EARLY AS POSSIBLE

1 REPLY 1
HP Support Agent
HP Support Agent
6,139 6,132 392 479
Message 2 of 2
37
Flag Post
HP Recommended

printer is not switched on

@bujji1, Welcome to the HP Support Community!

 

If you see any light on the printer or at the rear of the printer, it means the power cable is working fine. Let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Also, perform the steps mentioned in this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation