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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-05-2022 11:45 AM - last edited on ‎06-06-2022 11:21 AM by HP Administrator

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: Chrome OS

i want to use the connecting cord from printer to computer without wi fi, it worked up until a few weeks ago.  I have instant ink ,  however, i am not currently set up for the program to pay as a print , monthly set up

 

please help

1 REPLY 1

‎06-05-2022 08:13 PM

HP Recommended

If you have Instant Ink cartridges the printer will need to be connected to the internet rather than directly to the printer via a USB cable.  The printer may have a grace period that will allow printing for a limited time, but at some point (now...) it will refuse to print until you are either connected to the internet and have an active subscription, or you will need to replace the Instant Ink cartridges with retail cartridges.


Bob Headrick,  HP Expert

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