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‎01-29-2023 07:01 PM - last edited on ‎01-30-2023 06:45 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer

because I cancelled my instant ink account now my printer is not functioning... gives me an error of A problem has occurred with your HP account and you will be unable to print until the issue is resolved!!

 

I bought a HP printer not an instant ink printer!!!

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1 person had the same question
3 REPLIES 3

‎01-31-2023 08:29 AM

HP Recommended

@renee0254

 

Welcome to the HP support community.

 

I understand that you are unable to print after canceling the instant ink account, I am glad to assist you.

Are you using the same instant ink cartridges after canceling the account?

Sandytechy20
I am an HP Employee

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‎02-01-2023 06:01 PM

HP Recommended

I found out I have to wait till the end of the Instant ink billing cycle...so hopefully once this time period is over I can use my printer again... And no I went and spent $$90$$ on Ink to still not be able to print during this time period.

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‎02-03-2023 11:43 AM

HP Recommended

@renee0254 

 

Good to know that your query is answered.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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