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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet Pro 8035e All-in-One Printer

because I cancelled my instant ink account now my printer is not functioning... gives me an error of A problem has occurred with your HP account and you will be unable to print until the issue is resolved!!

 

I bought a HP printer not an instant ink printer!!!

3 REPLIES 3
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@renee0254

 

Welcome to the HP support community.

 

I understand that you are unable to print after canceling the instant ink account, I am glad to assist you.

Are you using the same instant ink cartridges after canceling the account?

Sandytechy20
I am an HP Employee

HP Recommended

I found out I have to wait till the end of the Instant ink billing cycle...so hopefully once this time period is over I can use my printer again... And no I went and spent $$90$$ on Ink to still not be able to print during this time period.

HP Recommended

@renee0254 

 

Good to know that your query is answered.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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